Privacy Policy

Effective Date: 17 November, 2025

This Privacy and Data Protection Policy ("Policy") is part of the Terms of Use ("Agreement"). All defined terms in the Agreement apply to this Policy. By using the Site, you agree to the collection, processing, and use of your personal data in accordance with this Policy and the General Data Protection Regulation (EU) 2016/679 ("GDPR").

We are committed to protecting your privacy and complying with applicable data protection laws, including the GDPR. This Policy explains how and why we collect personal data, how we use it, your rights as a data subject, and how we safeguard your information.

1. Data Controller

The data controller responsible for your personal data is:

Biblioteka ES LIMITED 
Emmanouil Roidi 6, 1095 Nicosia, Cyprus 
Reg. No. HE381372 
Email: support@mynovel.net

2. What Personal Data We Collect

2.1 Data You Provide Voluntarily:

  • Full name
  • Username or alias
  • Email address
  • Phone number
  • Country of residence
  • Date of birth and age
  • Gender
  • Profile photo (avatar)
  • Preferences, feedback, communication content

2.2 Automatically Collected Data:

  • IP address
  • Browser type and OS
  • Pages visited, time spent
  • Referral URLs
  • Device type
  • Cookies and identifiers (see Section 7)

2.3 Payment Data:

  • Transaction ID
  • Billing country
  • Partial card or payment account data

We do not store your full card details. Payments are processed by secure third-party providers (e.g. Stripe, PayPal).

3. Purposes and Legal Basis of Processing

We process your data only when lawful under Article 6 GDPR. This includes:

Purpose

Legal Basis

Account setup, login, and usage

Contractual necessity (Art. 6(1)(b))

Transaction and subscription management

Contractual necessity (Art. 6(1)(b))

Communication and support

Legitimate interests (Art. 6(1)(f))

Marketing (with opt-in consent)

Consent (Art. 6(1)(a))

Fraud prevention and security

Legitimate interests (Art. 6(1)(f))

Legal obligations (e.g., tax, AML)

Legal obligation (Art. 6(1)(c))

Service personalization and analytics

Legitimate interests (Art. 6(1)(f))

4. Data Subject Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data (Art. 15)
  • Rectification: Correct inaccurate or incomplete data (Art. 16)
  • Erasure: Request deletion ("right to be forgotten") (Art. 17)
  • Restriction: Limit how we process your data (Art. 18)
  • Data Portability: Request export of your data in a structured format (Art. 20)
  • Objection: Object to processing based on legitimate interest (Art. 21)
  • Withdraw Consent: At any time, without affecting prior lawful processing (Art. 7)

To exercise any of these rights, contact us at: support@mynovel.net

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or your local supervisory authority.

5. Data Retention

We retain personal data:

  • For as long as your account remains active
  • For 12 months after account deletion, unless otherwise legally required
  • In anonymized format for analytics or statistical use

6. Data Transfers Outside the EEA

If your data is transferred outside the European Economic Area (EEA), such as to the US for services like Google Analytics or Facebook Pixel, we ensure:

  • The recipient country ensures adequate protection (Art. 45 GDPR), or
  • We use Standard Contractual Clauses or other safeguards (Art. 46 GDPR)

7. Cookies and Tracking Technologies

We use cookies to:

  • Maintain login sessions
  • Save user preferences
  • Conduct analytics and performance monitoring
  • Enable secure transactions

You may manage cookie settings via your browser. Disabling cookies may affect Site functionality.

We also use tools like Google Analytics and Facebook Pixel. These providers may collect data under their own policies and operate under GDPR transfer mechanisms.

Use of Cookies: To provide a better user experience, we collect and use cookies. By continuing to browse our website, you agree to the collection and use of cookies. 

8. Data Security

We implement technical and organizational measures to protect your data:

  • HTTPS encryption
  • Access controls and authentication
  • Employee confidentiality agreements
  • Regular security audits

However, no system is completely secure. Users must also protect their credentials.

9. Sharing of Data

We do not sell your data. 
We share personal data only with:

  • Trusted third-party processors (hosting, payments, analytics)
  • Legal authorities (where required)
  • Employees and contractors under strict access control

All third parties are bound by contracts requiring GDPR-compliant handling.

10. Changes to This Policy

We may update this Policy periodically. You will be notified of significant changes via email or on the Site. 
The latest version is always available at: https://mynovel.net/privacy-policy

IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SITE.

11. Contact Information

For any privacy-related inquiries:

Data Controller: 
Biblioteka ES LIMITED 
Emmanouil Roidi 6, 1095 Nicosia, Cyprus 
Reg. No. HE381372 
Email: support@mynovel.net